Learn how municipal IT is helping to lead municipalities into the future by decreasing cycle times, lowering labour costs, improving customer service and digitizing workflows. Three success stories are shared including how to get everyone on-board an enterprise content management project through a successful change management effort ; how to automate paper intensive work processes in HR and how to digitize forms intensive processes such as permitting. Minimizing Sharepoint workflow and forms development times will be also be discussed and Ricoh will share industry analysis and direct experience including what works and what pitfalls to avoid in implementing enterprise content management in municipalities across Canada.
Franz Gangl leads a team of national solution consultants and technical sales engineers that help organizations increase revenues and reduce costs by implementing and supporting enterprise content management, workflow and information management solutions. With over 20 years of experience, Franz is passionate about helping improve how people work using technology. Through the experience gained with numerous projects in the commercial and public sector, Franz possesses a unique ability to pinpoint and articulate the critical success factors needed to improve governance, compliance and process efficiency. Municipal projects include: City of Maple Ridge; City of Kitchener; District of Mission; City of Mount Pearl; Township of Springwater; Town of Ajax and many others. Recent speaking engagements include: Laserfiche Empower (Long Beach, 2016); Edutech (Toronto, 2016); ARUCC (Vancouver, 2016), WARUCC (Burnaby, 2015); AIIM Roadshow (Calgary, 2015); Ricoh Technology Showcase (Toronto, 2015); Ricoh Fast-track (Toronto 2015, 2016); LinkedIn: https://ca.linkedin.com/in/franzgangl