Municipal Showcase – Wednesday @ 11
Courtenay Open for Business
The City of Courtenay has developed and implemented a corporate business analytics program based on Open Source programming. This program allows for the development of an annual Work Plan that is based both on Council’s strategic priorities, and the City’s statutory requirements. The Work Plan provides staff capacity planning and tracking, timesheet and other data that provides real time analysis and feedback to department heads and managers. In combination with monthly financial status updates, the Work Plan is a tool for the oversight of managers, reporting to Council and the public, and to establish annual performance measures for Administration and senior management.